First I want to start with all the good things. The leather is beautiful. I purchased the Blue Jean Evelyn 29 kit and the color is gorgeous. All the hardware is top notch. It's not an easy bag to work on but I was up to the challenge. Here are the bad thing; all the top piping leather strips are 1cm too short. I counted all the holes before I sewn, and the leather piping strips did not line up. The instruction video shown that the piping strips are even longer so you can cut if off. Well not on my bag. Also the instruction video shown the Evelyn Mini, not the Evelyn 29, but I managed to figure it out. Popsewing, if you read this, please check your pattern, because I notice the same thing on other reviewers' pictures too, the top piping leather strips are SHORT.
Hi Van Le,
Thank you for taking the time to leave a review. We are sorry to hear that you were not completely satisfied with your Eveline 29 Bag DIY Kit. We apologize for the short piping strips and have taken note of your feedback. We will be updating our patterns to ensure this issue does not occur in the future. We are glad to hear that you were still able to figure out the instructions for the bag. If you need any further assistance, please do not hesitate to reach out to our service team. Thank you again for your feedback.
Best,
POPSEWING® Customer Service
Mir hat das Set richtig Spaß gemacht. Da ich schon etwas Erfahrung mit DIY Boxen habe, habe ich auch die Kanten bearbeitet. Jetzt ist das wirklich aus gekauft. Ich kann es absolut weiterempfehlen.
It took me quite some time to finish this bag due to the number of stitches. Very pleased with the result.
I ordered the full grain Evelyn 29 CM. It took quite a long time to get here and it is missing one of the pieces of the shoulder strap. It’s now almost 3 weeks later and while they had a week of Chinese holiday, nothing done about it. The quality the leather is not up to the standard that I feel was advertised as full grain. Full grain in this leather has a different texture inside. Super nice people that run this, and I believe they intend to make it right but very disappointed so far.
Dear Cathy,
Thank you for taking the time to leave a review. We apologize for any inconvenience or disappointment you may have experienced with your order. Our team takes great pride in providing high-quality products and excellent customer service, and we are sorry to hear that your experience did not meet your expectations.
Please know that the leather used in our Evelyn 29 bag DIY kits is indeed full grain leather. Full grain leather have many types and textures cuz different leather making process. We could test leather by many different ways by feeling it, the smell... We understand that there was a delay in receiving your order and that one of the pieces of the shoulder strap was missing. We sincerely apologize for this and are working to rectify the situation as soon as possible. We will arrange for a replacement piece to be sent to you promptly.
Thank you for your understanding and patience. We truly appreciate your support and hope to have the opportunity to make it right for you.
Best regards,
Customer Service Team at POPSEWING®
Highly recommended!